Privacy Policy (Al Mazyad Fabrics), and Exchange & Return Policy

This Privacy Policy sets out the policies and procedures relating to the collection, use, and protection of the information provided by users (“User” or “You”) to
https://almazyad-fabrics.com
(“the Website”). By using our Website and placing orders through it, you agree to the terms and conditions set out in this Privacy Policy and the Exchange & Return Policy.

Collection of Personal Information

  • Information We Collect:
    When registering an account, placing an order, or participating in other activities on our Website, we may collect personal information including, but not limited to, your name, email address, shipping and delivery address, and payment details.
  • Use of Personal Information:
    We use the collected information to process orders, communicate with you, and improve our services. Your information is kept confidential and is not shared with third parties, except as described in this Privacy Policy.

Account Deletion and Data Retention

  • Right to Delete Account:
    You have the right to delete your account at any time. To do so, please contact our customer support by phone at
    +965 96982777
    or use the account deletion option in your account settings.
  • Data Retention Period:
    Upon account deletion, your customer data, including profile information, previous orders, and saved shipping addresses, will remain stored unless you request permanent deletion.
  • Permanent Deletion Request:
    If the customer requests permanent deletion, the request will be completed within 30 days, after which the customer data will be permanently removed from our systems, including any backup copies.

Security Measures

  • Data Security:
    We use security measures to protect your information from unauthorized access by any third party.

Changes to This Privacy Policy

  • Policy Updates:
    We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on the Website.